Whenever you create a new phone number in PSAI, you have the ability to enable or disable the "Lead Source Notification Tool." This is an optional feature but one that we highly recommend using.
![Lead_Source_Notification_Tool.jpg](https://internalservicessa.blob.core.windows.net/helpcenter/images/342f0448-9bd9-4df6-a4d9-31b042364fb1.jpg)
The Lead Source Notification Tool is designed to give you a quick heads up about who is calling before you actually speak with the lead.
Find out more about why we recommend the Lead Source Notification Tool as a best practice for PSAI phone numbers.