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Can I Make an Outbound Call Using a PSAI Phone Number?

No. At this time, you can receive phone calls to your PSAI phone number, but you cannot place an outbound call using your PSAI phone number.

If a lead calls your PSAI phone number and you miss the call, then you can see a record of the call and listen to the voicemail directly within the Com Portal.


To call the lead back, use your standard office or mobile line. Alternatively, you can send a text message to the lead through the Com Portal.

Learn more about following up with phone call leads effectively in our best practices guide. (Link coming soon!)