Accessing your Birdeye review credentials PSAI is a simple process that involves only a few steps. Integrating your Birdeye account to PSAI will provide your team with a global view of your reputation performance across all platforms. Here’s how to access your review credentials for Birdeye.
1. Log in to Your Birdeye Account
Log in by clicking here.
2. Navigate to Settings
The settings section will be visible on your home dashboard.

3. Click Integrations
Under settings, click Integrations.

4. Click on API
Your Business ID and API Key should be displayed on your screen. These are private and shouldn't be shared with anyone.

5. Complete Your PSAI Integration
To integrate your Birdeye Account with PSAI, view the steps in this article to complete the process.
Why Do I Need Review Site Credentials?
One of the major benefits of our reputation manager is the ability to see overall review performance across your different review sites in one centralized place. This global view into your online reputation can help inform your customer success initiatives while making it easy to connect with past customers.
Read more here: Why do I need review site credentials?
What about Google, Facebook or Yelp?
Google and Facebook have unique account structures that require a login and a different setup. You can find more details on those here:
- How to Connect Google to the PSAI Reputation Manager?
- How to Connect Facebook to the PSAI Reputation Manager?
- How to gather Yelp credentials?