On the PSAI Weather Map, you can search for nationwide storms, explore storm opportunities based on precise hail or wind parameters, and launch storm campaigns on Facebook. But what if you want to capture detailed storm data not for a large area, but instead for a specific home address?
This is easy to do as well, but you'll need to use the Com Portal rather than the Weather Center. Follow the guidelines below.
Note that in order to capture historical storm data for a specific address, that address must belong to a contact in the Com Portal, and it must be a residential address. It is not possible to generate a storm report for an address that is not connected to a lead.
1. Click the Pencil Icon to Write a New Message
Go to the Com Portal and click the pencil icon to start a new message.
In the next screen, start typing the lead's name into the search bar.
The search results will populate as you type, allowing you to doublecheck whether this lead already exists in the Com Portal.
Why might a lead already be in the Com Portal? If they previously interacted with any of your PSAI site conversion tools—like a quote form, SMS number, or webchat—then their information will be saved in an engagement thread.
Based on whether or not the lead already exists, take one of the following actions:
- If the lead does exist in the Com Portal, then click on their name in the search results to open their current engagement thread.
- If the lead does not exist, then follow these instructions to manually add the lead to the Com Portal.
2. Generate and Send the Weather Report
Once you've either located the existing lead or added the lead as a new contact, generating a storm report for their specific home address is as simple as clicking the stormcloud button.
For a new lead that you've just added, the stormcloud button appears as shown below.
For an existing lead, the stormcloud button appears at the bottom of the current dialogue box.
In either case, clicking the stormcloud icon will generate the storm report instantly. You can then choose whether you want to send the storm report to the homeowner or not.
Wondering what exactly goes into a PSAI storm report? Learn more:
- What Does a Weather Report Contain?
- How Long Does PSAI Storm Data Go Back?
- How Is the Risk Factor Calculated for Storm Reports?
Did you know? You can send storm reports to insurance agents and other third parties through the Com Portal.