Whenever you create a new marketing source, you will be able to choose who to notify whenever a new lead comes through. You can add unlimited email addresses for email notifications and up to 3 cell phone numbers for SMS/text notifications.
If you want to change these lead notification settings later, it's very easy to do and takes less than a minute. Follow the instructions below.
Please note that the following instructions refer to the five PSAI Site Tools: Quote, Weather Widget, Chat, SMS/Texting, and Facebook Messenger. To change lead notifications for Ads Manager ads, follow these instructions.
1. Go to Site Tools
Log into PSAI and click "Site Tools" from the left-hand toolbar.
2. Click "Edit"
On the Site Conversion Tools page, find the app for which you'd like to change the lead notifications. Click the button for "Edit."
3. Update the Notifications
When you click "Edit," you'll be brought to the site tool's individual settings. Scroll down to the section for Notifications to update both email addresses and SMS numbers.
To add an email address, start typing it. As you type, PSAI will automatically suggest email addresses from your list of PSAI users. Hit enter to select a suggested user, or keep typing to add an email that is not saved to PSAI.
To delete an email address, hit backspace or click the X.
You can add as many emails as you'd like for lead notifications.
Similar to email notifications, you can add an SMS number by typing into the field. As you start typing, PSAI will suggest phone numbers based on the numbers saved to your PSAI User accounts. Hit enter to accept a suggestion, or keep typing to enter a number that is not saved to your PSAI account.
To delete an SMS number, hit backspace or click the X.
Don't know how to a save a phone number? Learn more here. (Link coming soon!)
You can enter up to 3 SMS numbers for each site tool. Please be sure that they are valid mobile numbers that can receive text messages.
4. Save Your Changes
Once you've finished making your changes, scroll down to the bottom of the screen and click "Save."
Can I Update All of My Apps' Email Notifications at the Same Time?
No. To give you more precise control over where each lead submission goes, each marketing source has its own notification settings and must be updated individually according to the instructions above.